Archive for Leadership

Transformational Processes – Radical Transformation

What can we learn from experiences of transformation outside of the organizational context, that we might aid us in re-configuring our organizations to a more healthful relationship to their enviroments (and internally)?   Here are some compelling reflections on radical transformation, using the example of the Christian experience of metanoia, from Carman de voer.  Interesting conversation, Carman!

Hi Lisa, Your summary is superb:  “every worldview generates values and a structure of living in accordance with that view.”

Senge’s Fifth Discipline seems to locate transformation (shift of mind or perception) within a crisic framework [i.e., there is an emotionally stressful event or traumatic change in a person’s life]. Transformation also appears to involve a radical re-ordering of reality. Hence, Senge’s recourse to Christian terminology, such as “repentance” [metanoia—lit. shift of mind] (p.13) with its veiled allusion to baptism.

In the adult baptismal ceremony there is “death” (falling backward into water), “burial” (disappearing under the water) and “resurrection” (emerging cleansed and renewed from the water). Senge declares, “what a shame that a man must “die” before he wakes up” (p.161). [Emphasis mine]

Transformation thus appears to include an epiphanic event that evokes seismic shifts in the tectonic plates of our assumptions. As history shows, the “Christian” worldview—espousing the death of a pre-existing order–  did generate values and structures in accordance with that view, to quote you Lisa.

In keeping with your references to “perception” Senge says that transformation—‘metanoia’ (p.13) results in “cleansing the lens of perception, awakening from self-imposed distortions of reality” (p.161) It’s telling that Senge speaks about “awakening”–as if one has been asleep in a death-like state.

Transformative, holistic learning

Carman, Sorry for the long delay! My executive and career coaching practice includes working with people in career transition, and, unfortunately, many people are needing this kind of support right now.

Regarding transformation, you wrote:  “It changes ‘how’ we know. Change thus appears to involve the re-perception of reality. [It…] involves the ‘deconstruction of a given world-view and its replacement by a new world view.’ […] I believe it is superfluous to talk about collective (organizational) transformation without first clarifying individual transformation.”

Yes, I agree whole-heartedly. I suspect the reason many change efforts fail is that real transformation hasn’t taken at the individual level, and for change to hold, leadership must be transformed as well (hence, of course, the term “tranformative leadership”).

And, yes, I would also agree that personal transformation involves a re-perception of reality, such that the desired changes can be seen as a natural and normal part of being in the world (or organizations).

For example, most people would agree that the value of charity — lending a hand to those who need it — is a good one. However, behaving charitably does not come naturally to everyone — otherwise, there would be less want in the world. If our perspective is that the world is a collection of separate beings in competition for scarce resources, and we feel fearful, we might publically endorse the concept of charity, but not live by it. Rather, this world view leads to a different value, which contradicts the espoused value. This creates a culture in which it is understood that we say one thing and do another.

Similarly, in organizations, it’s not uncommon for people to espouse one value and then act in a way that is contrary to the value.

So, it’s interesting to consider the dynamics of that transformation… how does it happen?

Another consideration is the system itself. In this blog, I’ve primarily emphasized change from the inside out. There is also change from the outside in. In a nutshell, every worldview generates values and a structure of living in accordance with that view. If we are able to create a change in the structure, we may find that experience, perspective and attitudes change as well. 

For example, when I entered the field of software engineering years ago, women engineers were still a rarity, and I experienced some pretty blatant discrimination. In retrospect, I’m sure I was an affirmative action hire. Still, I did an exceptional job, and so did many other women. Over the years, affirmative action created a climate where the presence of women was considered more normal, and discrimination dwindled. 

Another example is compensation or performance management systems. We may prefer to behave in one way, but the system may shape our behavior in another…

Usually, the problem with this outside-in approach is that the structure is not strong enough for the new behavior to hold long enough to cause a change in perception.  It comes back to the perspective of human beings.  

That said, ultimately, for change to be sustained, the entire system, inclusive of psychology, sociology, organizational structure, processes, performance management system, culture, etc. must shift to be in sync with that change. This is, of course, the broader topic of organizational learning. It’s the systemic nature of this transformative learning, which I attempt to capture in my transformational-holistic-learning model.

It’s another full week for me, but hope to connect again, soon.

On the nature of transformation

More gems from Carman de voer. I hope to respond to these excellent posts this weekend…

Hi Lisa,  How do we define “transformation”? Dictionary definitions are nebulous at best. Here is one example from the Free Dictionary:

transform – change or alter in form, appearance, or nature; “This experience transformed her completely”; “She transformed the clay into a beautiful sculpture”; “transubstantiate one element into another”–
http://www.thefreedictionary.com/transform

Among adult educators, however, there seems to be a consensus that “information” changes “what” we know, whereas “transformation” changes “how” we know. Change thus appears to involve the re-perception of reality.

Tennant and Pogson suggest that transformation involves the “deconstruction of a given world-view and its replacement by a new world view” (p.114).

I believe it is superfluous to talk about collective (organizational) transformation without first clarifying individual transformation. Lisa, how would you define transformation?

Bye for now!

Reference

Learning and Change in the Adult Years, A Developmental Perspective

From Ways of thinking about learning and change (from Carman), 2009/01/20 at 6:15 AM

Ways of thinking about learning and change

Carman de voer writes: Hi Lisa, I haven’t heard of Hargrove’s model. My conception of transformation derives from the texts of Mezirow, Brookfield, Banathy, and Tennant and Pogson. Your transformative-holistic learning model has really piqued my curiosity, however. Could I hear more about it?

Your reference to transformation is fortuitous because “transformation” will be the theme of an impending conference I and my co-workers will attend. 

Though it is important to know what words mean I anticipate that “transformation” will be applied in a single-loop fashion: that is, it will be the label under which the organization will discuss whether it is “on course” (probably in a budgetary sense). For me, transformation in a double-loop sense signifies questioning the relevance of the “destination,” among other things.

Could we talk transformation Lisa? I expect that our interchange will be steel and flint (interchangeably) igniting a conflagration of ideas.

The fog continues to sit like an elephant on the city. No seal sightings yesterday—only actors appearing from and disappearing behind the curtain. The sun attempted to re-assert its dominion– but in vain. How I long for the “virtuous light” (to quote Elinor Wylie).

Bye for now!

Unleashing Collaborative Power in the Workplace

If you are interested in how Partnership approaches to leadership can unleash collaborative power in the workplace, I encourage you to check out Cynthia King’s Creating Partnerships: Unleashing Collaborative Power in the Workplace (2005).   

See more at: http://www.creating-partnerships.com/

Power of Authenticity

Recently, I completed a course in Spirited Facilitation, which applies leading-edge principles and practices to group facilitation. Spirited Facilitation was developed by coach and trainer, Karen Capello, based on the inspired learning model (see www.inspiredlearning.org/model.php). I look forward to sharing more of this model with you in the future entries.

One of the key elements of the spirited facilitation model is learning to connect at will to the feeling of being fully alive, which is also when we are most fully our selves. Ms. Capello calls this state of being, our “essence energy.” Coach Rhonda Britten calls it, “our essential nature.” It is our physical, mental, emotional and spiritual state of being, when we are being self-actualizing, when we are living according to our highest purpose. It feels pretty good!

Each of us would describe this state of being differently. For example, for me, it would be something like, “inspired, insightful, co-creativity.” I am happiest and most inspired when I am finding new perspectives and making useful connections — especially in interesting conversations with others, and creating something new that adds to the quaity of our experience. For others, this peak experience may be “calm radiance” or something very different.

Whatever it may be, Ms. Britten points out that claiming (or reclaiming) our essential nature is key to to jumping off our “wheel of fear.” In an earlier post, I shared a story about witnessing a demonstration by hypnotherapist Monica Justice, in which she demonstrated that speaking the truth makes us physically stronger  (http://www.creativeleadercoach.com/2008/10/10/cultivating-strengthcultivating-strength/)

Could it be that we gain strength — perhaps connect to our personal power — by being and expressing our authentic selves? For me, these are provocative questions which raise some big issues, which, of course, we will discuss here 🙂

What blocks our fulfilling success?

Earlier in this blog we talked about the hamster “wheel of fear,” that self-perpetuating spiral of fear and reaction that tends to lead us precisely where we don’t want to go.  We’ve been discussing some concepts and tools to help us live and work more consciously, proactively, and creatively, towards the goals we really want — our visions.

However, it is very common for people to feel blocked or stuck with repect to achieving their goals. It’s not that they don’t want them, it’s just that they don’t quite seem to ever move forward or achieve them. As the field of coaching has arisen to help people achieve their goals (whether it is to win a baseball game or lead a successful change initiative), it has developed some tools for helping people achieve them.

There are four basic reasons that people become blocked with respect to achieving goals (or in the process-oriented language that I prefer, “in living towards their goals and enjoying the moment — which is really all that we have”):

1. They aren’t motivated enough. They don’t really want the goal or are out of touch with the reasons they want it.  Perhaps the goal is a “should” for them.  For example, “I should exercise more.”  Or, they may want the goal but not be tuned into their motivation, their reasons and compelling emotions around the outcome.

2. They don’t know how to move forward. On a related note, they may lack the structures (situational cues) to support the actions they need to take.

3.  Circumstances are such that the goals could never be achieved.  Although this explanation is very common, it is very rarely true.  Rather, like the lab rats that, having repeatedly received a shock when they approached their food, later avoided it, even after the shocks were removed, many of our barriers are the result of our own, faulty beliefs (See #4).

4. They have conflicting beliefs and commitments — often below the level of conscious awarneness — that generate resistance and sabotage their progress. (See my upcoming post: “Why rational people do seemingly irrational things…”)

How do we determine the reason we are stuck? Sometimes it’s clear to us that we are missing needed information, for example, or we may be able to rule out some possibilities. For example, “there are no clear barriers, and I know what to do, I just can’t get started…” 

A nice tool for dealing with a lack of clarity on how to move forward is the “plan for a plan” — what do I need to know and how can I get the information. (Sometimes, when we are being truly creative, the project might entail multiple cycles of learning and doing — sometimes called the spiral model).

In contrast, “shoulds” and conflicting beliefs and commitments often have their roots in the subconscious. For me, one of the most juicy and interesting parts of coaching is surfacing these beliefs and holding them up to the light of day, as it is a very liberating process …

Success is a verb

In Western culture, we tend to be inclined to believe in and aim towards static and desireable future. In myths and fairy tailes, our heroes’ and heroines’ journies end in a static, experientially eternal state of bliss or pain. This is also a theme of monotheistic religions, which have shaped our worldview over the past several thousand years: life is often viewed as a journey to an eternity which is often painted as either homogenously wonderful or awful.

Such stories often shape our deepest and oldest beliefs and expectations of life. For example, I’ve known never-married women and men who believe that, if they find and marry the right person, that their lives will be happy and fulfilled ever after. Similarly, many Americans dream of a good retirement in which we will be passed all of the travails of our lives, and live our golden years in health, safety and fulfillment. Heaven is a place where we can lean back, wipe our brow, and finally exclaim, “We made it!”

As a result, we may be tempted to live for and in the future — for “someday.”

Intellectually, however, we know that it is never “someday”; it is always today. When we reach the top of the mountain, there is a new vista, and from that vista we set new goals. Life, in other words, is an ongoing process.  Myths and fairy tales are only able to maintain the illusion of future permanence by drawing a curtain at the end of the tale. If they continued to follow the characters through the remainder of their lives, we would find that life is characterized by change. When a biological organism stops changing, we can be sure that it is dead. Similarly, in the bigger picture, our cosmos also continues to change and evolve.

Along the same lines, we might observe that life isn’t composed of two parts, non-eternity and eternity: Logically, infinity plus 100 years (a nice, long human lifespan) still equals infinity. Therefore, to the degree that we acknowledge eternity, we might notice that eternity doesn’t start “later”; rather, here we are ….

It is human nature (and no doubt the nature of life in general) to move towards greater fulfillment. Studies have shown that the happiest people are those who feel they are making progress towards a goal. Imagining and living in the present, towards a desireable future is a necessary and fulfilling part of life.

However, our old, deep rooted belief in “ever after” can lead us, instead, to live “for the future,” effectively postponing our lives and preventing us from living fully in the present.

One manifestation of living for the future is an over-reliance on “left-brain” intellectual busyness and/or will power. Aside from draining the joy and vitality from life, this posture makes us less effective in the present. For example, we may become less aware of opportunities in the here and now, and also less creative.

Therefore, I submit that it would be a lot more fruitful if we began to think of success as a verb. Certainly there are goals to achieve, but if we think of success as a process, we open up more possibilities for effectiveness, creativity and enjoyment in the now. And, if as leaders, we can create environments in which success is a verb, we will increase intrinsic motivation (which we know is far superior than extrinsic motivation) for  ourselves and others.

Our cultural belief in “ever after” is an example of a subterranean belief — a belief that tends to exist and operate below that level of our conscious awareness. These beliefs can either support us in living towards our desireable future or they may block us. Because, as a coach, I’m interested in helping people achieve their fulfilling success, we will talk in much greater depth in this blog about these subterranian beliefs and how they shape our present (including how they can keep us on our “wheel of fear”).

For today, we might ask consider the question, what is our idea of success? Is it a static place defined by certain accomplishments or acquisitions, at which we hope to someday arrive (only to notice that that line and place keeps moving)? Or is it an attitude of living fully in the present, while continually moving in the direction of our heart’s desire?

Reflection

* Imagine success as a destination in the future. What emotions does that concept bring up for you? How present do you feel in your body? How present are you to your immediate surroundings and possibilities?

* Now imagine success as an orientation, a way of being in the present towards fulfilling goals. How would you live differently? How would your quality of life differ?

The Mythology of Organizations

If you enjoy this blog, you might also enjoy this creative and potentially very fruitful approach of considering leadership and organizations using the lens of mythology:

http://www.freewebs.com/mythologyoforganization/index.htm

The power of perspective

In Cultivating Strength (see http://www.creativeleadercoach.com/2008/10/10/cultivating-strength/ ), we discussed how speaking our truth and postive thoughts and words literally make us stronger. In this post, we will talk a bit about a way of understanding the world, so that we can more easily see why this might be true.

The science of psychoneuroimmunology, which studies the intimate relationship of our minds and bodies, shows us that our subjective states have physical correlates. And other posts in this blog have discussed how our perspectives, thoughts and feelings help shape our social, and ultimately environmental realities, in both gross and subtle ways.

This is common sense: We know, for example, that stress can physically damage our bodies, and we usually easily notice when a person is joyful, anxious, loving, or angry. And, of course, our actions arise from the complex interrelationships of our thoughts and feelings.

Yet, culturally, we are generally taught (when we are taught such things), that mind and body are two entirely different spheres. In philosophical terms, this is called mind-body dualism. However, another, altogether different view has arisen from both our common sense experience and new sciences, such as psychoneuroimmunology. The psycho-social or process view observes that subjective and objective states might be thought of as two sides of the same coin. For this reason, the term “body-mind” is increasingly frequently used to refer to ourselves as unified beings, having both subjective and objective dimensions.

Cultivating Strength described how negative thoughts and feelings can weaken us. We know that unmanaged stress can have negative consequences for our physical, mental, emotional, social, financial .. health, and depending on our actions, for the health of the environment. Thankfully! conversely, postive thoughts and emotions can be healing. (For example, see professor Norman Cousins’ Anatomy of an Illness).

Our perspectives, which guide our perceptions, and hence thoughts and emotions are extraordinarily powerful with respect to the physical, social and environmental realities that we co-create. Yet, because our perspectives, or the way we view things, tend to be implicit — both in a physical and psychological sense prior to our actual thoughts — we are often not consciously aware of them and how they are creating our circumstances.

Therefore, it’s useful to exhume?! our perspectives to better understand how they are shaping our lives, and to decide whether we want to keep them as is, or whether other perspectives might help us create the kinds of lives (and organizations) we want.

To be continued!